If your address search doesn’t show a result in the "address search" when entering the receivers details, click on the link ‘Can’t find address?’
This will prompt you to enter a postcode, confirm the suburb location and enter the street address. Then click ‘Locate’.
The website will open a map showing the address location marked with a pin, if the address location is correct:
- Select the ‘Yes’ checkbox
- Select the checkbox confirming responsibility if an incorrect address has been entered
- Click ‘OK’